The Engel Journal

Personal opinions of Eisaiah Engel, a product marketer in Dallas, TX.

My two favorite written portfolio pieces from Review Concierge

My tenure at Review Concierge (2012 – 2015) was a highly educational and (net) rewarding experience. Some of my happiest moments were spent chatting with our nation’s top doctors at all hours of the day and night figuring out how to respond to their online reviews.

While my stories about individual clients are off the record, I did produce quite a few educational stories for the larger community. Many of these portfolio pieces are referenced in the projects section of my LinkedIn profile.

If I were to point to my two favorite written portfolio pieces from my time at Review Concierge, they would be:

  1. Online Review Survival Course
  2. Online Reviews: Leveraging 3 Trends That Brought them Center Stage

These pieces took a great deal of time to distill into written form because they tackle abstract concepts. After spending five hours per night for two weeks (after working full days), I finished the Online Review Survival Course and headed straight to acupuncturist to fix the carpal tunnel that I acquired from writing it. Fortunately, it was fixed in one session.

As I get ready to turn 30, I am upping my commitment to share more of the specialized  knowledge that I regularly invest time acquiring. My hope is that I can share valuable tips that enhance the profitability of  your sales and marketing campaigns.

What do successful marketing campaigns have in common? 


“There has to be a way to ensure the success of a marketing campaign,” I thought in the summer of 2015. While many effective marketing, advertising and public relations campaigns were created by people just winging it, I suspected there was a known set of footholds in the human psyche which marketers could target to increase their response rates. What were they?

The question led down on a path of intellectual inquiry that began on Penny Lane and wound half way across the globe to the University of California, Santa Barbara (UCSB) in 1991 when the book Human Universals was published by Dr. Donald Brown. The book presents a big idea that flew in the face of the prevailing assumption in anthropology that humans were different.

Read the rest of this entry »

An efficient writing process for Facebook Pages

Odyz Cards was an experiment run between August and November 2015 to answer the question: What is the most efficient way to author original content for Facebook? 

The concept was to divide the task of writing into three parts:

odyz post example

An example dividing the labor in the writing process.

STEP 1. Odyz Cards asks customers a daily question. The question can be delivered via SMS, email or a sponsored Facebook post (pictured above).

STEP 2. Customers answers the question casually, in their own voices.

STEP 3. Odyz Cards turns customers’ answers into complete Facebook posts.

Customers would get their first experience with the concept via #TellOdyz #Freebies, which were sponsored Facebook posts questions (pictured above). Once they signed up for the $99/mo program, daily questions were sent via text message. The final posts were published on customers’ Facebook pages.
Read the rest of this entry »

Why did I rebrand from David to Eisaiah?

On my 29th birthday in 2015, I rebranded from David Engel to my middle name, D. Eisaiah Engel. There are three reasons for the change:

  • When you type ‘David Engel’ into Google, there is a successful broadway actor and plenty of lawyers, professors and doctors all competing for placement in the SERP (SERP is an acronym which stands for: search engine results page). I am all for competition, but there are too many awesome people named David Engel. This was not one that I could win.

Read the rest of this entry »

1 Thing Great Inventions Have in Common

I was just reading this list of the world’s most famous inventions, and I found a common thread between them. Here it is: Great inventions bring the world together.

When you’re thinking about creating your next invention, ask, “How can I make it easier to bring people / resources together?” The more people / resources you connect, the bigger your potential market.

One way to remember this is to package the concept in a “trigger.” I recommend the word: CONNECT. When you’re brainstorming think about what to CONNECT, who to CONNECT, where to CONNECT, etc. This framework will help inventors save time and maximize their creative impact.

Let’s Talk About That

I recently came across an article in Forbes titled, Most Annoying Business Jargon. So I wrote a whitepaper that incorporated each word from the article. Enjoy.

“Let’s Talk About That” 

The international operations’ group core competency focused around a vertically integrated strategy where buy-in was required to coordinate functions across departments. Project managers needed a channel to communicate feedback, so a swim lane was established to better empower those resources. It wasn’t until the team drank the kool-aid that they were able to move the needle. The company established itself as a player on the bleeding edge of its industry. Tiger teams and swat teams rallied around the idea to create a burning platform with lots of moving parts. Corporate values notwithstanding, the tendency of outside players was to make hay to show short term results, but the end product wasn’t scalable. After careful budget planning, the committee was tasked with compiling a list of best practices to assist the corporation in thinking outside the box. Participants found that the exercise was very effective in getting all the ducks in a row. The resulting benefit to the organization was that an ecosystem was created to present solutions in collaborative manner. Ideas were first socialized and when a quorum of the managers agreed that one should be pursued, they inevitably found that the process did provide the most leverage, which is critical in a vertically integrated organization best optimized to provide full service to its stakeholders. Those responsible for drilling down into the details were often the least likely to go over the wall with their findings and so the methodologies for accretive growth weren’t fully optimized. “It is what is is” was exactly the type of thinking that change agents sought to improve with more robust strategies, so when those items were taken offline, the team more fully synergized and optimized learnings. Still, some wished to boil the ocean before reaching a hard stop. But McKinsey and company was able to pull out the stops and create a proposal which had the most impact for the organization. Because McKinsey and company gave 110%, the body of work was produced at a price point which took everything to the next level. Solutions which are cut and dry are not always within the window of opportunity because of labor efficiency and out of pocket resources that are better used for grabbing the low-hanging fruit instead of peeling the onion.

Recording of my Dreamforce 2014 Session

The recording of my Dreamforce 2014 session is available here:

The session was titled, “Top 10 Adoption Tips for Small Business Success.” The speakers were me, Damian Mogavero and Melissa Botelho.

Speaking at Dreamforce was a great experience. I’m grateful to Salesforce for inviting me as a guest!

List of Metro Areas and their Area Codes

For all of you out there who are dying to get your hands on a list of area codes by metro area, look no further than this Google Fusion Table.

I compiled this dataset for some interesting research that I’m doing. Hopefully it will save you some time with your research.

Here is the CSV version in case the Fusion Table goes down: Metro Areas and Area Codes.

Skyline Panama City

I’m speaking at Dreamforce 2014

This will be my first Dreamforce. I hear that it’s an epic event. I am very honored to one of the speakers.

If you are going to be there, be sure to look me up. I will be speaking Monday and Wednesday around 12 o’clock at the Marriott. My speech will be on the “Top 10 Adoption Tips for Small Business Success.”

I’ll be sharing the stage with two amazing speakers: Damian Mogavero, CEO of Avero, and Melissa Botelho, Senior Success Manager at Salesforce.

InsightSquared is recommending our session here: It was very nice of them to give me some attention.

Salesforce tells me that the session is going to be recorded and posted on YouTube later. If you’re interested in seeing how Review Concierge uses Salesforce, be sure to check around November/December on Salesforce’s YouTube channel.

I’ve been dieting and running 4 miles a day so I can look good and be in my best shape by the time I get to Dreamforce. Hopefully all that hard work will pay off. Just kidding. Wish me luck!

I wish you all great success with Salesforce.

David Engel and Dan Johnson learning about computers
Photo: How we really use Salesforce at Review Concierge.

Creativity tip: write your ideas down

In order to have great success with creativity, I’ve learned to write everything down and imagine it being done in vivid detail.

The process of writing ideas down in a notebook help to you solidify what the ideas actually are. For example in software design, you may say let’s connect this screen with that screen. While the general idea is there to connect to screens, there are so many other factors that need to be decided like how do we render the contents of this view with that view if we merge them together? What technology changes are needed? What is the best order to do things in?

Writing this all down in a notebook and visualizing the answers to these questions will help you clarify your thinking. That way when you present your idea to other people, you are presenting a coherent well-thought plan as opposed to a vague idea.

A notebook also helps you understand the priorities because you can look at the other ideas in your notebook and decide which one merits being worked on at this time.

It’s very easy to get excited when you get a new idea. The bottom line is that writing it down will help you clarify the idea to a point where it is ready to come to life.

%d bloggers like this: